Discover more than 25 years of experience and expertise in our two books, published by Amsterdam University Press
We share more than 25 years of experience and expertise in our two books published by Amsterdam University Press: Protocol to Manage Relationships and Managing Authentic Relationships (available from Amazon and other online bookstores).
Protocol to Manage Relationships Today
Protocol to Manage Relationships Today presents an innovative view of the value of protocol to build strong, reciprocal relationships.
The book explores how the successful application of contemporary protocol can build strong relationships. We share many examples of protocol in action, including the Dutch King, the Portuguese President, the European Union and the ceremony for the World Press Photo Awards. Lifestyle expert Maik de Boer explains the value of protocol in the world of fashion, and we also look at the protocol of the famous Berlin techno club Berghain.
Authors: Jean Paul Wijers, Isabel Amaral, William Hanson, Bengt-Arne Hulleman, Diana Mather
English Paperback 9789463724159, 16 November 2020, 304 pages
Managing Authentic Relationships
The book Managing Authentic Relationships focuses on building and managing a strong network of reciprocal relationships for the entire organisation through the implementation of professional relationship management at strategic, tactical and operational levels.
Successful relationship management is not possible without authentic and genuine relationships which are based on trust and reciprocity. In an increasingly interconnected world, relationship management is an essential skill for modern organisations. It makes valuable and measurable contributions to an organisation’s strategic goals.
Authors: Jean Paul Wijers, Gerty Smit, Robert Collignon, Monica Bakker
English Paperback 9789462988613 15 February 2019, 256 pages